Da77 — Privacy Policy

1 Introduction

Da77 (https://da77.win) is one of Bangladesh's leading online betting and casino platforms. We believe that protecting your personal information is a core responsibility. This Privacy Policy explains what data da77 collects, why we collect it, and how we keep it secure.

By using our platform, you agree to this Privacy Policy. We strongly encourage you to read this document carefully before registering. This policy applies equally to all da77 services — including the website, mobile app, and customer support.

2 What Data We Collect

Da77 only collects data that is necessary to deliver our services. We gather two types of information — data you provide directly, and data collected automatically.

We do not collect any information beyond what is listed above. In particular, da77 never collects sensitive data such as religion, ethnicity, political views, or health information.

3 How We Collect Data

Da77 collects information through several methods. We're committed to keeping you informed about each one.

• Registration Form: Information you provide directly when creating an account.
• KYC Verification: A copy of your national ID or passport submitted for identity verification.
• Transaction Records: Financial information automatically saved during deposits and withdrawals.
• Cookies & Tracking: Data collected automatically while you browse the website.
• Customer Support Contact: Information you share with us via live chat or email.
• Third-Party Verifiers: Information obtained through trusted third parties as part of the KYC process.

4 Purpose of Data Use

Da77 uses your data only for clearly defined purposes. It is never used for any undisclosed or hidden agenda.

• Account creation, management, and security.
• Processing deposits, withdrawals, and other financial transactions.
• Completing age verification and KYC, as required by law.
• Preventing fraud, money laundering, and other illegal activities.
• Creating a personalised gaming experience tailored to your preferences.
• Monitoring gaming behavior to promote responsible gaming.
• Sending relevant bonuses and promotional offers (with your consent).
• Providing customer service and technical support.

5 Data Sharing

Da77 never sells your personal data. However, limited information may be shared in certain specific circumstances.

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the necessary information to process transactions.
• KYC Partner: Data is shared with trusted verification agencies for identity checks.
• Game Provider: Game providers may access limited data to operate Live Casino and slots games.
• Legal Authorities: Information may be disclosed in accordance with a legal directive or court order.
• Fraud Prevention: In cases where it is necessary to prevent fraud, information may be shared with security agencies.

In each of the above cases, third parties are required to comply with da77's privacy standards. They may not use the information they receive for their own purposes.

6 Cookie Policy

Da77 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: Required for core website functionality, including login sessions and security tokens.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: Used to analyze site usage and improve your experience.
• Marketing Cookies: Used to show relevant ads and offers (optional).

7 Data Retention

Da77 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

• Personal data is retained for as long as your account remains active.
• Financial transaction records may be retained for up to 5 years as required by law.
• Any unnecessary data is deleted once an account is closed.
• Data must be retained for a specified period in the case of a legal investigation.

All stored data is kept on secure servers and protected against unauthorized access.

8 Your Rights

As a da77 user, you have several important rights over your own data.

To exercise any of these rights, please contact our customer support team. We will do our best to respond to your request within 30 days.

9 Security Measures

Da77 protects your data using industry-leading security technology. Our security framework is regularly updated and reviewed.

• 256-bit SSL Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security to access your account.
• Firewall Protection: An advanced firewall system blocks unauthorised access.
• 24/7 Monitoring: Real-time monitoring to detect suspicious activity instantly.
• Regular Security Testing: Regular security audits are conducted by third parties.

10 Policy Updates

Da77 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in advance by email or through a platform notification.

• The date of any change will always be shown under the "Last Updated" section at the top of the page.
• For significant changes, you will be asked to provide consent before the new policy takes effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions are kept on record and can be provided upon request.

If you have any questions about policy changes, please contact customer support. We are always ready to help.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our privacy team is available 24 hours a day, 7 days a week.

When submitting any data protection request, please include your registered email or mobile number so we can verify your identity promptly.